Grievance redressal

This page carries the disclosures required of an online seller under the Consumer Protection (E-commerce) Rules, 2020, and names the person responsible for complaints.

The seller

Legal name: Pichwai Naturals
Registered address: No. 42, 2nd Cross, 7th Main, Malleshwaram, Bangalore 560003, Karnataka, India
GST registration: Registration in progress

Grievance officer

Name: Meghana Rao
Email: pichwainaturals@gmail.com
Phone: +91 70434 82904
Hours: Monday to Saturday, 10 am to 6 pm

How a complaint is handled

Write to the officer above, or message us on WhatsApp. You will get a ticket number and an acknowledgement within 48 hours, and a resolution within one month of the complaint being raised.

Country of origin

Every product on this site is made in India.

Product information

Net quantity, MRP inclusive of all taxes, manufacturer, best before, batch and licence numbers appear on every product page under Declarations, and on the pack itself.